Root Cause Analysis nothing but analyzing possible risks raised during testing. This is done by Test Lead.
When we detect failures, we might try to track them back to their root cause, the real reason that they happened. There are several ways of carrying out root cause analysis, often involving a group brainstorming ideas and discussing them, so you may see different techniques in different organizations.
For example, suppose an organization has a problem with printing repeatedly failing. Some IT maintenance people get together to examine the problem and they start by brainstorming all the possible causes of the failures. Then they group them into categories they have chosen, and see if there are common underlying or root causes. Some of the obvious causes they discover might be:
- Printer runs out of supplies (ink or paper).
- Printer driver software fails.
- Printer room is too hot for the printer and it seizes up.
These are the immediate causes. So in this way root cause analysis is a problem solving approach.
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